So Burzenski & Company has been around as an accounting firm since 1983. In 1986, I came to the firm and in 1988 became a partner. It was at that time, or even just a little bit before I got here, that my interest grew in the field of veterinary medicine and began to work with some industry consultants in the industry that allowed us to gain experience and work more with practices over a very long period of time, you know, up until today. We have always done a lot of financial work for veterinary practices but wanted to enlighten our staff and our clients to the fact that, you there was more than just financial activity associated with the practice of veterinary medicine that management consulting had a strong element of complementary activity that could be of significant help to our clients.
And so, with that in mind, we had an opportunity to bring in Monica Dixon Perry, who has many years of experience. She can give you a little bit about her background. Her services that she renders in the veterinary space complement what we do very nicely. So, we're strong in the numbers and Monica is very strong on the management operational aspects of practice.
We are now combined with the client that can bring them all aspects of the work that we can do for them and find it very complementary in the things that we offer by suggesting that we understand the numbers and we also understand what are the operational issues. Today we understand and know that veterinary practices are dealing significantly with employment issues, finding employees, paying employees properly, dealing with employee issues with regard to just happy workplace and everything that that may entail falls over to the financial space as well, where we can advise clients exactly what needs to take place on the monetary side to make sure that practices are not only addressing their employee issues, but also making sure that they can afford those employee issues and make their employees happy as well as their financial results happy. So that I think that's how we kind of work together. Monica, I don't know if you can add something to that in terms of what you think we do complementary. That might be nice to hear.
Yes. Well, the unique story behind Gary and I is that we actually started working together back in 1994 where he was my former practice’s CPA. He actually is still their CPA and I joined as a practice manager. So, my first introduction to financial management in the veterinary world was under Gary's direction. And the beauty of that is that I was learning about financial management, the numbers aspect of it, but also learning about managing a practice, and they definitely go hand in hand.
So, Gary could tell me that my payroll expenses needed to be X-Y-Z according to the benchmarks of the time, the number aspect I got, but the management, the understanding that how you make sure you're at the benchmark is how you're staffing your employees, how you're setting their compensation. All of that ties in. And yes, the numbers, that's something that we have to look at from the bottom-line perspective. But how do you get the numbers where they need to be? That's where the consultation part comes into play. So, if Gary sees something on paper that is a little bit out of whack, then that's where he can say, Monica, can you, work with this client to get those numbers where they need to be from a managerial standpoint.
So, I think that's where we are able to work hand in hand. And I love the fact that unbeknownst to us back in the nineties is where this relationship began and how we were collaborating way back when. And here we are, you know, in 2022, still collaborating and helping practices to be as successful as they can.
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